How your monthly hours work

When you purchase a subscription, you receive a set number of hours each month. You can use them in one booking or split them across several days, whichever suits you.

Before you book:

• Check how many hours your subscription includes.

• If you're booking across multiple days, add up your hours as you go. The booking system won't automatically track your remaining balance between separate bookings.

Important:

• Your package code will stop working if your bookings add up to more than your purchased hours.

• Hours do not roll over. Any unused hours expire at the end of your billing month.

Example: If you have 10 hours, you could book 4 hours on Monday, 3 hours on Wednesday, and 3 hours on Friday. That uses all 10. A fourth booking would be declined.

Hours can be used in more than one session over the month but unused hours don't roll over to the next month. 

Your subscription purchase will provide you with a unique code that you can then use to book your hours over the month as you please (e.g 5 hour subscription = total of 300 minutes in standard studio hire over the month).

Keep note of your hours, multiple bookings wont work if you go over.

We recommend using in one booking!

If you need more hours you can purchase another subscription on top of your current one or book more hours at the standard price.

(e.g if you’ve purchased 5 hour package and try to book 3 hours on one day and 3 hours on another, the unique code won’t allow the second booking, you’ll have to book for 2 hours).

To book using your monthly subscription, apply your code during checkout:

1. Find your code: Copy the code from your subscription confirmation email.

2. Select a service: Choose your appointment date and time on the business's booking page.

3. Apply at checkout: Click Redeem Package/Certificate, paste your code, and complete the booking for $0.

4. If you're booking across multiple days, add up your hours as you go. The booking system won't automatically track your remaining balance between separate bookings.

   Hours do not roll over. Any unused hours expire at the end of your billing month.

Example: If you have 10 hours, you could book 4 hours on Monday, 3 hours on Wednesday, and 3 hours on Friday. That uses all 10. A fourth booking would be declined.

Your hours reset each month. They don't carry over so make sure you book the studio during that month!

Of course. Your membership covers your monthly baseline. Anything extra can be booked at our standard dry hire rate ($99 / hour or as packages show).

Alternatively you can purchase another subscription package (discounted rate) if you know you’ll be using more hours over the next few months.

• Hours do not roll over. Any unused hours expire at the end of your billing month.

Example: If you have 10 hours, you could book 4 hours on Monday, 3 hours on Wednesday, and 3 hours on Friday. That uses all 10. A fourth booking would be declined.